Accessibility Statement

1. Our Commitment

Empathy Tech Solutions LLC ("Company," "we," "us," or "our") is committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

2. Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Our current conformance status:

Standard	Status
WCAG 2.1 Level A	Partially Conformant
WCAG 2.1 Level AA	Partially Conformant
WCAG 2.1 Level AAA	Not Assessed

"Partially Conformant" means that some parts of the content do not fully conform to the accessibility standard. We are actively working to achieve full conformance.

3. Accessibility Features

We have implemented the following accessibility features across our applications:

Visual Design

• Minimum base font size of 18 pixels
• High contrast mode option
• Clear visual hierarchy and consistent layouts
• Sufficient color contrast ratios (minimum 4.5:1 for normal text)
• No reliance on color alone to convey information

Navigation

• Consistent navigation structure across all pages
• Clear, descriptive link text
• Logical heading structure (H1, H2, H3)
• Skip navigation links where appropriate
• Keyboard-accessible interactive elements

Content

• Plain language and clear instructions
• Alternative text for meaningful images
• Descriptive labels for form fields
• Error messages that clearly identify issues and suggest corrections

Technical

• Semantic HTML markup
• ARIA labels where appropriate
• Responsive design for various screen sizes
• Compatible with browser zoom up to 200%

4. Assistive Technology Compatibility

Our applications are designed to be compatible with the following assistive technologies:

• Screen readers (VoiceOver on iOS/macOS, TalkBack on Android, NVDA and JAWS on Windows)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

5. Known Limitations

Despite our best efforts, some content may not yet be fully accessible. Known limitations include:

• Some older PDF documents may not be fully accessible
• Some third-party content or embedded features may not meet accessibility standards
• Some interactive game elements may have limited accessibility

We are actively working to address these limitations. If you encounter any accessibility barriers, please contact us.

6. Feedback and Contact

We welcome your feedback on the accessibility of our applications. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

When contacting us about accessibility issues, please include:

• The specific page or feature where you encountered the issue
• A description of the problem
• The assistive technology you are using (if applicable)
• Your preferred format for our response

We aim to respond to accessibility feedback within 5 business days and to resolve reported issues within 30 days where feasible.

7. Enforcement Procedures

United States

If you believe you have experienced discrimination based on disability, you may file a complaint with the U.S. Department of Justice, Civil Rights Division, or the Federal Communications Commission (FCC) for telecommunications-related services.

European Union

EU residents may contact their national enforcement body if they believe their accessibility rights under the European Accessibility Act (EAA) or Web Accessibility Directive have been violated.

United Kingdom

UK residents may contact the Equality and Human Rights Commission (EHRC) in England, Wales, and Scotland, or the Equality Commission for Northern Ireland (ECNI).

8. Technical Specifications

Accessibility of our applications relies on the following technologies:

• HTML
• CSS
• JavaScript
• WAI-ARIA

These technologies are relied upon for conformance with the accessibility standards used.

9. Assessment Methods

We assess the accessibility of our applications through:

• Self-evaluation using automated testing tools
• Manual testing with keyboard navigation
• Testing with screen readers
• Review against WCAG 2.1 Level AA criteria
• User feedback and reported issues

10. Continuous Improvement

We are committed to continuous improvement of accessibility. Our ongoing efforts include:

• Regular accessibility audits of new and updated content
• Training for our development team on accessibility best practices
• Incorporating accessibility into our design and development processes
• Monitoring and addressing user feedback

11. Changes to This Statement

We may update this Accessibility Statement from time to time. Changes will be posted with an updated Effective Date. We encourage you to review this statement periodically.